Total Quality Management (TQM) describes a management approach to long-term success through customer satisfaction. The TQM certification, developed exclusively for the Management and Strategy Institute, is designed to give the student a strong understanding of TQM and how to apply it in a professional work environment. To successfully execute the TQM procedure, a business organization should focus more on some of the most necessary elements that make it work including ethics, training, trust, integrity, leadership, communication, teamwork, and recognition.
TQM is one of the dozens of certifications issued by Top Certifier, a global Certification Body. TQM may be used by companies from any of the major industries in Kenya, such as crude, petroleum, and electricity. We provide TQM certification services across all cities in Kenya including Nairobi, Mombasa, Kisumu, Nakuru.
TQM Certification has a direct impact on customer requirements, has a direct impact on the efficiency of the client's business, which means an improvement in the quality system processes. Adaptability to changing or emerging market conditions and to environmental and other government regulations. TQM leads to higher productivity, higher profits, enhanced market image, reduced costs and better cost management, improved customer focus and satisfaction.
We will do a FREE GAP analysis of your organization with respect to TQM Standard and give you a quote.
Once you have agreed to our quotation, Our team will provide the required trainings to you and will complete the documentation work required for TQM certification.
We will then conduct a pre assessment audit to ensure that you organization meets the desired certification requirements.
We will provide assistance during final certification audit to ensure that your organization achieves certification successfully.
We are a quality conscious organization and believe in Total Customer Satisfaction. So if you are 100% satisfied and happy with our service, make payment to us.
Our hassle free certification process has been designed to assist your company to achieve certification in just 7 – 30 days of time.
Founder & CEO
Founder & CEO
TopCertifier helped us in restructuring our system and now we have the right model to excel. We thank the team at TopCertifier for creating the difference.
The process improvement training was fantastic. Since our focus was more on process improvement than certification it really helped the team.
Did exactly what was required without going overboard. A manageable system. Worked with existing systems. It was easy to step up and improve.