ISO 20000 is an Information Technology Service Management (ITSM) standard. The requirements include the design, transition, delivery, and improvement of services to fulfill agreed service requirements. It enables IT departments to ensure that their ITSM processes are aligned with the needs of the business as well as International best practices. With the requirements of the standard, you will achieve best practices, helping to improve your delivery of IT services.
ISO 20000 is one of the many services offered by TopCertifier, the global consulting and certification solutions provider. Kenya is an emerging economy of the world. ISO 20000 cost depends on company size and any industry. We deliver ISO 20000 certification services to all major locations in Kenya including Nairobi, Mombasa, Kisumu, Nakuru.
ISO 20000 Certification gives you access to key markets as many organizations in the public sector mandate that their IT service providers demonstrate compliance with ISO 20000. It assures clients that their service requirements will be fulfilled. There is an improvement in Process Reliability through ISO 20000 Consulting. It offers competitive differentiation by demonstrating reliability and high quality of service.
We will do a FREE GAP analysis of your organization with respect to ISO 20000 Standard and give you a quote.
Once you have agreed to our quotation, Our team will provide the required trainings to you and will complete the documentation work required for ISO 20000 certification.
We will then conduct a pre assessment audit to ensure that you organization meets the desired certification requirements.
We will provide assistance during final certification audit to ensure that your organization achieves certification successfully.
We are a quality conscious organization and believe in Total Customer Satisfaction. So if you are 100% satisfied and happy with our service, make payment to us.
Our hassle free certification process has been designed to assist your company to achieve certification in just 7 – 30 days of time.
Founder & CEO
Founder & CEO
TopCertifier helped us in restructuring our system and now we have the right model to excel. We thank the team at TopCertifier for creating the difference.
The process improvement training was fantastic. Since our focus was more on process improvement than certification it really helped the team.
Did exactly what was required without going overboard. A manageable system. Worked with existing systems. It was easy to step up and improve.